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TO: MESSAGE OF APPRECIATION FROM:
CCU Team Thank you for the great support you have given FC team all this while.  Esther Ong, Client & Policy Servicing
CCU team Thank you for always being there to assist us .  Maria 
CCU Team Appreciate all the helps extended to us! Sylvia Mak, Front Counter
Claims Care Unit Thank you. You guys are Awesome.   Sharon (Front Counter)
Claims CCU team Thank you for working with us. We appreciate everything that you do Aileen Lopez- IB Contact Centre
Dear Claims Care Colleagues, Thanks so myuh for your can-do spirit and continued support! Kimberley Teo, Contact Centre
Our wonderful CCU team Thankful to you all, for your support and hard work dealing with our customers claims. Keep up the incredible work youre doing. You are appreciated! :-) x Sunita Riar (Consumer)
Our Claims champions You lead and deliver the most tangible outcome of our services , when they need us the most. Thanks for creating believers in AIG brand.  Manik Bucha, Consumer Team
Joyceline Quek Thank you for always making the extra effort to do root cause analysis on customers claims issues and closing the gap. Your contribution in Customer Champions activities is also much appreciated! Gina Lim
Joyceline Quek I like to thank Joyceline for her prompt assistance whenever we received claims related enquires, this helps to facilitate us in responding to our scheme partners queries.   Caris Tan
Joyceline Quek Thank you for helping us on urgent cases and for your love and support Aileen Lopez- IB Contact Centre
JOYCELINE QUEK Thank you for listening, guidance, inspiration and most importantly for being a mentor to me. sharizah 
Joyceline Quek Always willing to help! Thank you and appreciate your sense of urgency!  Ivan Tam – Contact Centre
Joyceline & Team Thank you and your team for your professional claims info! We learned a lot! Tammy, CC Inbound
Nadarajan, Paramesvaran Nad has been very promptly in replying to my queries and very helpful.  good team to work with. Sabina,Contact Centre
Roszanah Thank you for going the extra mile to talk to customers whenever needed regarding their claims.  You have been nice too, in dealing with colleagues.    Cris
Roszanah I would like to thank her for being there to support us always whenever we need guidance in terms of claims. Thank you for being dedicated in every step of the way. Thank you Josieree Valdez(Front Counter)
Roszanah Thou the team is small , but you have shown great teamwork . great job. Joyceline Quek
ROSZANAH  Thank you for being awesome colleague. Thanks for guiding me on A&H cases.  shasha 
Roszanah  I would like to express a token of appreciation to Roszanah from CCU. She has always been helpful whenever I enquire her on claims inquiry by customers.  Magdeline 
roszanah abd latiff Thks for being a caring & helpful colleague / friend varsha, claims care unit 
Roszanah Abd-Latiff It makes a big difference to have you on the team. Jesenburge Gica
Rumli, Sharizah I like to thank Sharizah for her prompt assistance whenever we received motor claims related enquires, this helps to facilitate us in responding to our scheme partners queries. Caris Tan (Affinity Marketing)
Sha Sha Amazing lady with lots of energy and positivity. Always being super efficient and try to help resolve claim issue.  June, Front Counter
Sha Sha  I would like to thank her for all the great help to us. Thank you for being there to guide us always. A very passionate and dedicated to her job. thank you Josieree Valdez(Front Counter)
Shasha Thank you for always sharing info/processes with us! XOXO Tammy, CC Inbound
Sha, Roszanah & Varsha Always stretch out to assist our claim doubts & fast in replying, thank you to all   Chun Ling 
Claims CCU team Thank you for working with us. We appreciate everything that you do Aileen Lopez- IB Contact Centre
Sharizah You are always ready to help whenever I have queries regarding claims from customers.  Thank you for all the assistance you have extended to the FC team. Cris
Sharizah You are the pillar for the team, Thank you for your effort put in for the team Joyceline Quek 
Sharizah Thank you for always assisting us especially Auto Claims cases.  Maria Dongel 
Sharizah  Thanks for all the support over the years. We ill not be able to attend to our customers effectively without your assistance. Debbie Peque
Sharizah Claims CCU Thank you so much for being helpful especially for urgent cases. :) Aileen
Sharizah Rumli Shasha is an amazing coworker. Her help has made my job a lot easier and more fun. Thank Shasha for showing me the spirit of camaraderie. Jesenburge Gica
sharizah rumli Thks for being a kind & helpful colleague & sharing your notes & experience with me.  varsha, claims care unit
Sharizah Rumli When there is something I want to clarify in Aegis and One Claim application, Shasha has been helpful with my queries. Shes very precise with her explanation. Keep it up Shasha. Jesenburge Gica
Sharizah Rumli Always stretch out to assist our claim doubts without hesitation. Well Done! Sylvia Mak
Sharizah, Paramchand Varsha Always very prompt & fast in replying our Task. Thank you ladies  June Lee
Varsha Youre such a great person to be working with. Jesenburge Gica
Varsha Always glad to have you in CCU. Its a reassurance that you sure will do all your best to help. A very efficient and resourceful lady.  June, Front Counter
Varsha You always deal with us with a willing heart whenever we need assistance with claims.  Thank you for showing us this willingness to help. Cris, Front Counter
Varsha thank you for your help Aileen
Varsha I would like to thank her for being there to support us. thank you for all the guidance in claims related queries. Thank you for all the great help. Josieree Valdez (Front Counter)
varsha  Thank you for your commitment & all the hard work and dedication you put in. Your efforts are truly appreciated! Shasha 
Varsha  Saying thanks is not enough . Despite on the day to day duties , you are taking  a lot more that your usual work,  guiding the new staff, also on audits and administrative .thanks  Joyceline Quek
Varsha Paramchand I like to thank Varsha for her prompt assistance whenever we received motor claims related enquires, this helps to facilitate us in responding to our scheme partners queries.   Caris Tan
Vasha We couldnt support our customers claim queries without your assistance. Thanks. Debbie Peque
TO: MESSAGE OF APPRECIATION: FROM:
The Wonderful Ladies @ Concierge  You ladies are essentially the 1st person anyone customer will see when they visit AIG and the last person they see when  the leave so thank you for starting and ending their journey w a smile!  Zelene Lin (Consumer Insurance) 
To our Concierge Thank you for your help Aileen
Concierge Thank you. You guys are Awesome. Sharon (Front Counter)
Dear Siti & Jasbir, Thank you for always being there with a smile! Kimberley Teo, Contact Centre
Jas & Siti Thank you so much for two of you for all the support  Chun Ling 
Jasbir Thank you so much for all the support over the years! Debbie
Jasbir  Thank you for your help always when I need to find a lost document for claims .  You will always render your best to help  Joyceline
Jasbir & SIti Thank you. :)  Maria 
Jasbir & Siti Hi Jasbir & Siti, thanks for always being warm and welcoming when I go to Shenton for meeting. It makes a difference  being welcomed with a warm smile and a friendly conversation. Jamal - Contact Center
Jasbir & Siti I am always greeted with a smile when I see you. Thank you for the everyday smiles and greetings! Sharan Kaur, Compliance
Jasbir and Siti Always feel good to see smiley faces whenever walk pass. Sylvia Mak
Jasbir Kaur Thank you Jasbir for your help all these years! Really appreciate it :)  Caris Tan
Siti Always nice to see you first thing walking into office. Thank you for making great impression at the main door of our office. You always smile and showing much welcome to everyone. Stay cheerful! Tere (CPS FC)
Siti Thanks for greeting us with your beautiful and awesome smile! Please continue to keep the positive vibe!! :) With love from Agency Ferlyn!
Siti I like to thank Siti for always being so friendly and helpful! Really appreciate that she always greeted us with her beautiful smile! :) Keep up the good work! Cheers  Caris Tan (Affinity Marketing Dept) 
Siti Your smile every morning brightens up my day. Thank you. Jesenburge Gica
Siti Always full of smiles and being such a great representative of customer service.  June, Front Counter
Siti Your smile brightens up my day :) Mag Voon 
Siti  Siti doesnt fail to smile to every staff coming in and going out of the AIG building. She might not know that her smile brings positivity to start a Monday blue or a day with full of challenges. Cris
Siti You are the woman with sweet smile always . I am sure Customers that approach concierge were all welcome by your warm smile .  Joyceline Quek
Siti Thanks for always welcoming with a smile. Debbie Peque
Siti Though I do not know you personally, youve always greeted me with a warm and friendly smile whenever I step into the office. It adds a happy note to the start of the day. Thank u 4 being so cheerful! Gina Lim
Siti  Siti is always cheerful and friendly.  She greets people in mornings, lunch as well as evenings.  A helpful and responsible person which made my day feels great each time I see her!  Liza Tan, Auto & Travel 
Siti & Jasbir Thank you for the welcome in the morning as we enter the office! Esther Ong
Siti & Jasbir Thank you for always being so friendly and helpful as always! Arielle, A&H
Siti & Jasbir Thank you for always making the mornings brighter with your smiles :)  Shereen, DDM
Siti and Jasbir THANK YOU! To you both for brightening up my mornings everyday with your Good morning cheerful smiles. And for being such a joy to work with when we receive external parties into our offices. HUGS x Sunita Riar (Consumer)

 

TO:  MESSAGE OF APPRECIATION:  FROM:
INBOUND Contact Centre Thank you Team for Your hardwork and dedication to provide excellent customer service Aileen
All members and leaders of the contact centre team Thank you for the amazing work you do, the support youve given to the business teams and the guidance youve personally shared. 100% respect for all of you and Happy Customer Service week you champs! Shereen, DDM
Call Centre Team Thank you to Call Centre Team who have been there to support us. You Guys have been great and I must admit that all of you have lovely and sexy voice. June, Front Counter
Contact Centre Team Appreciate and thank you everyone at Call Centre!  Team work thats matter! Sylvia Mak
Contact Center Team Thank you all for being the friendly and professional voice of AIG day in and day out. I know its not easy but you guys are AWESOME! Jamal - Contact Center
Contact Centre Thank you. You guys are Awesome. Sharon (Front Counter)
Contact Centre Staff I admire your dedication as daily heroes to deliver quality service to our customers.  You professionally juggled with many systems, products and information to be able to do that.  Lim Bee Lee
Contact Centre team Dear strong frontliners, we salute your passion & patience in serving our customer. Keep up the good work! Thank you!!!  Claris, IPI Auto
Contact Centre Team I like to thank the Contact Centre Team (Inbound & Outbound), you are our Heroes in providing quality service to our customers. Really appreciate your efforts! Thank you    Caris Tan
Entire Contact Centre Team Huge shoutout for upholding our exemplary customer service standards. Yall are the true champions in my heart. Joseph Tan, DDM
Everyone at Contact Centre Thank YOU to each and every one of you for your constant hard work, patience and kindness with our customers. Keep up the phenomenal job, I appreciate all of YOU! Sunita Riar (Consumer)
The Awesome CC Team  No matter how difficult a call may be, the patient and effort each of you put in to provide solution to their problem is appreciated by all of us here in AIG. Thank you for being our unseen hero!  Zelene Lin (Consumer Insurance) 
The team that continues to go above and beyond - each day every day! You guys play the most critical role in delivering our promises to our clients from end customers to agents to broker/partners. Thank you for always keeping customer at the core of everything we do! Manik Bucha, Consumer
Dear CC Thank you for the best that you do, everyday for our customers! Kimberley Teo, CC
Aileen's Team IB Contatc Centre Thank you team for the love and support Aileen Lopez- IB Contact Centre
CEEs Dear Team, I can't thank you enough for the work that you are handling! Thank you! XOXO Tammy, CC Inbound
Inbound CCCs Dear Team, I really admire you for being professional even though customers can be difficult at times! It is not easy so a huge Thank You to you all! XOXO  Tammy, CC Inbound
MP/RC/LHC Dear Team, thank you for bringing in/salvinging our busine$$! Thank you! XOXO Tammy, CC Inbound
To the  CEE Team Thank you for working with us. We appreciate everything that you do Aileen Lopez- IB Contact Centre
To the Contact Team I will always be proud that I belong to this team of dedicated and hardworking people. Thank you much for your patience and hard work! Aileen Lopez- IB Contact Centre
Abdullah Nuraishah Hi Aishah,    Thanks for being a great colleagues of mine in the office! XoXo Shirley Tan Siok Li, Contact Centre
Abdullah, Nur-Aishah Thank you for being a wonderful colleague Villashini Sivabalan
Aileen Thank you for all your assistance Aileen. Keep up the good work.. :-) Yunesh
Aileen Thanks for being the Backbone of AIG Contact Center and all your support Rooban
Aileen Hi TM Aileen,    Thank you for every single thing you have taught us.  For generously sharing your knowledge and experiences to us. dave
Aileen Thank you for always trying to help resolve some of the urgent cases. Love your positive attitude!  Arielle, A&H
AILEEN Hi Aileen, Thank you for always extending your helping hand to me and my team mates Dave, CC Inbound
AILEEN & TAMMY  Thank you for your assistance in answering all my queries .  shasha 
Aileen Garcia Lopez Thank you for ensuring that our customers issues are followed through. Your positive and friendly attitude make a great difference in the way we manage service. It is a pleasure to work with you. Gina Lim
Aileen Lopez Hi Boss,  Thank you soooo much for unlimited support.   You always be my inspiration. Zubair Basheer
Aileen Lopez Thanks for being such a caring and sweet TM to us! Stay happy, pretty and healthy. Lauraine Yong (Contact Centre)
Aileen Lopez thank you for all your help Darshana
Aileen Lopez Thank you for always guiding us.   Alex Cajes
Aileen Lopez Thank you for the support! Ivan Tam - Contact Centre
Aileen Lopez Thank you for assisting me whenever I have queries! Kenneth San Pedro
Aileen Lopez I would like to thank you for being such a great mentor. Thank you for molding me the best way you can. Thank you for being a great model of a true customer service.  Josieree Valdez(Front Counter)
Aileen Lopez Thank you for always taking good care of the team. Your hard work and dedication is admirable. Gerbie Idos, Contact Center
Aileen Lopez Thank you for the support and guidance. Jay
Aileen Lopez Thank you for your patience, guidance and understanding ☺ Jeremy
Aileen Lopez I like to thank Aileen for her dedication in providing fast acknowledgement and follow through until the case completed.   This helps to facilitate us in responding to our scheme partners queries. Caris Tan
Aileen Lopez Garcia Thank you for your kind assistance, guidance and love to our team. You are a great boss to work with. Never hesitate to provide us useful advice and solutions to our problems. Kudos! Boss! Hanee
Aileen Lopez Garcia thank you for helping tirelessly in every case and every question. Egypt, Inbound
Aileen Lopez Garcia thankful to work with a dedicated yet a fun TM. sabina
Aileen Lopez Garcia Thank you for transforming our mistakes into valuable lessons.   Your pressure and leadership has made us more productive and converted all of our skills into strengths You are an amazing boss for all. Jaya
Aileen Lopez Garcia Thank you TM for your kind guidance, patience in guiding me thru this journey in Aig. Truly appreciate it!.  Hanee inbound
Aileen  I am glad that I am part of your team. Thanks for all the guidance and assistance. Such a nice and approachable leader to work with. You are awesome!  Joelle, Contact Centre
Aileen  Aileen thank you for your assistance always , You have always render your help no matter how busy or how bad your day was .  Joyceline Quek
Aileen  Lopez Thank you.  Maria 
Alex Thank you for the guidance and helping hands rendered to me thus far. Such a friendly and nice colleague to work with Joelle, Contact Centre
ALEX Hi Alex, Thank you for helping me in so many ways - professional and personal.  Dave, CC Inbound
Alex Cajes Thank you for being a wonderful colleague Villashini Sivabalan
Alex Cajes Thank your for the effort and appreciate the teamwork we have! Ivan Tam - Contact Centre
Alex Cajes I would like to thank Alex for being a wonderful colleague and thank you for being a great CEE when I was in CC. Thank you for all the guidance KUDOS. Josieree.Valdez(Front counter)
Alex, Cyril , Ivan ( CEE Team) Thank you for your hardwork in managing the 1st level Escalations Aileen Lopez
Alexander Cajes Thanks for your guidance and support over the past few months! Stay cute, happy and healthy! Lauraine Yong (Contact Centre)
Alexander Cajes Thank you for always answering my questions or leading me to the right department.  Even when you are busy, you will come back to me later when you are not to check if I have resolved my issue. Norhayati Contact Centre
Alexander Peter Cajes Thank you for assisting me whenever I have queries! Kenneth San Pedr
Andrew Latonio  Thank you for always supporting us here in Contact Centre with Travel Insurance :) Jill
Angela Sarmiento Thank you for being very thoughtful and if not for you I will not be in inbound. Thanks for being such a great friend. Marge
Angela Sarmiento Thank you for being very thoughtful and if not for you I will not be in inbound. Thanks for being such a great friend. Marge
Arielle Pang Thank you for always helping us out with our cases and being always accommodating  Jill - Contact Centre
Basheer Ahmad, Mohamed Zubair Thank you for being a wonderful colleague Villashini Sivabalan
Belveen Thanks for the helps whenever I need your assistances on SME policies! Shirley Tan Siok Li, Contact Centre
Belveen Singh Thanks for being such a sweet and gentlemen colleague in the workplace Lauraine Yong (Contact Centre)
Belveen Singh Thank you for insights and workarounds when things are not functioning as intended! Ivan Tam - Contact Centre
Belveen Singh Tarnjit Singh Thank you! Happy Customer Service Week! :-) Alex Cajes
Bridgette Thank you for all the assistances!! Shirley Tan Siok Li, Contact Centre
Brigitte Chan Thanks for being such a caring and sweet colleague to me in the workplace. Stay sweet and happy as always! Lauraine Yong (Contact Centre)
Brigitte Chan Thank you for taking effort to resolve our customers concern effectively! Ivan Tam - Contact Centre
Brigitte Chan Yuet Kheng Thank you for being a wonderful colleague Villashini Sivabalan
Brigitte Chan Yuet Kheng Brigitte Chan Yuet Kheng   Alex Cajes
Bryan Lum Thanks for being a sweet and gentle colleague in the workplace! Stay happy and healthy! Lauraine Yong (Contact Centre)
Bryan Lum Seck Leong Thank you! Happy Customer Service Week! :-) Alex Cajes
Castillo, Lhalie-E I like to thank Lhalie in providing fast response whenever we received any feedback or requests, this helps to facilitate us in providing better service to our scheme partners and customers.    Caris Tan
Chia Swee Boon Thanks Uncle Chia for your guidance and assistance on DM policies. Shirley Tan Siok Li, Contact Centre
Chia Swee Boon Thank you! Happy Customer Service Week! :-) Alex Cajes
Chia Swee Boon He is the unsung hero for contacting customer and persuading them to keep their Direct Marketing product. Massive shout out to Uncle Chia and thank you for the support! Ivan Tam – Contact Centre
Chia Swee Boon  Thank you Uncle Chia for all the support morally given to me all the time  Villashini Sivabalan
Chong, Tammy-CY Hey Tammy, thank you for your dedication towards our customers and our processes. Keep up the good work. Om Bhatia
Conrad Conrado Thanks for being such a cute and wonderful trainer and spice up the career pathway of mine here! Stay funky and chunky! Lauraine Yong (Contact Centre)
Conrado Carancho Thank you for always supporting us especially if our Managers/CEEs are not around :) Jill
Cyril Thank you Cyril for your guidance and assistance rendered to me thus far. You are amazing!  Joelle, Contact Centre
Cyril Encinas Thank you! :-)  Alex Cajes
Cyril Zacarias Thanks for your guidance and support over the past few months. Stay calm, happy and healthy! Lauraine Yong (Contact Centre)
Cyril Zacarias Thank your for the effort and appreciate the teamwork we have! Ivan Tam - Contact Centre
Cyril  To mommy Cy, Thank you for being my mentor before. Thank you for all your help.  Josh(FC)
Darshana Phatarpekar Thank you! Happy Customer Service Week! :-) Alex Cajes
Dave Nulod You showed your enthusiasm at work and you have an commendable work ethics. Gerbie Idos, Contact Center
Davebert Thanks dear for being such a cute and gentle colleague in the workplace! Stay pretty and happy always! Lauraine Yong
davebert thank you for helping out on general questions and for your smile. egypt
Davebert Nulod Thank you! Happy Customer Service Week! :-) Alex Cajes
Davebert Nulod Thank you for always putting a smile on our face plus the laughter too! This really help us especially with the nature of our work :) Thank you Dave! Jill
Davebert Nulod Thank you for everything that you do. I will always be proud of you in managing difficult customer and going the extra mile. Keep Shining! Aileen
Davebert Nulod Thank you Dave for being such a nice person. very passionate with her work and dedicated in all aspects. Thank you very much. for everything  Josieree Valdez (Front Counter)
Davebert Nulod Thank you  for the love and support Aileen Lopez- IB Contact Centre
Davebert.Nulod@aig.com thank you to dave for being thoughtful and jovial always. sabina
Dear Contact Centre, Thank you for doing all that you do, for our customers! Kimberley Teo, Contact Centre
Dee thank you for your graciousness in helping out with questions regarding cases. egypt
Eamon Bacus Thanks dear for your all times hugs, kisses and guidance along the way! Stay cute, pretty and happy always! Lauraine Yong (Contact Centre)
Eamon Bacusa Thank you! Happy Customer Service Week! :-) Alex Cajes
Egypt Lyrma Edralin Thank you! Happy Customer Service Week! :-)  Alex Cajes
Esai Rooban Thank you for all your assistance Rooban @ Peter. Keep up the good work. Yunesh
Esai Rooban Thank you! Happy Customer Service Week! :-) Alex Cajes 
Esai, Rooban Thank you for being a wonderful colleague Villashini Sivabalan
Fuiwoon Yong Thank you for being so nice and kind! :) Kenneth San Pedro
Gerbie Thanks dear for your all times cooperation and compliment on my gorgeousness in the workplace lol Lauraine Yong 9Contact Centre)
Gerbie thank you for being a great mentor. Egypt
Gerbie Thank you Gerbie for always helping me with my queries!. You have done a great job in decorating our office and its awesome!. Thank you once again! Hanee
Gerbie Thank you for everything that you do. And for your creative mind in organizing our contact centre events Aileen
GERBIE Hi Gerbie, Thank you for always helping us especially on cases given to you when I am away Dave, CC Inbound
Gerbie Thank you Gerbie for your help and guidance. You are such a gem! Hanee inbound
Gerbie Idos I would like to thank Gerbie for all the support when we were together in contact centre. Thank you for being my supportive colleague. Keep up the Good work always.  Josieree Valdez(Front Counter)
Gerbie Van Idos Thank you for being a wonderful colleague Villashini Sivabalan
Gerbie Van Idos Thank you! Happy Customer Service Week! :-)  Alex Cajes
Hanee Md Shariff Thank you! Happy Customer Service Week! :-)  Alex Cajes
Haneen Used to sit beside Haneen, very friendly and approachable.. Answered any queries when i wasnt sure of the answers on the top of my head.. Thank you! ☺ Jeremy
Haneen Thank you for serving our clients with compassion! aira
Haneen Ayyash Thank you for always being patient with me and for always answering my questions.  Kenneth San Pedro
Haneen Cahigas Ayyash Thank you! Happy Customer Service Week! :-) Alex Cajes
Ivan Thank you for your prompt reply whenever I need query about the incident report.   Cris Prima, Front Counter
Ivan Thank you for spending time with us/Agency and sharing on your daily role and responsibilities in CC. And of course being responsive and supportive to our agents queries! Thumb up!!! Ferlyn, Agency
Ivan Truly inspired by your positive attitude and the manner where you handled your cases. The team is very fortunately to have you and  thank you for giving us your support!  Arielle, A&H
Ivan Hi Ivan,    Thanks for your guidance and supports whenever I needed! Truly my mentor in AIG! Thanks bro!! Shirley Tan Siok Li, Contact Centre
Ivan Tam Thank you for being a wonderful colleague Villashini Sivabalan
Ivan Tam Thanks for your knowledgeable input/guidance over the past few months! Stay happy, healthy and positive!   Lauraine Yong (Contact Centre)
Ivan Tam Thank you! :-) Alex Cajes
Ivan Tam I would like to thank our special CEE for all of your assistance throughout these couple of years.  Youve been great   Cheers :) Belveen Singh
Ivan Tam Thanks for being the most helpful CEE. Learnt a lot from you and always approachable ☺ Jeremy
Ivan Tam Your proactive & positive attitude impress me , thanks for always following through the case always  Joyceline
Ivan Tam Thank you Ivan for being such a nice colleague. Thank you for sharing me all your knowledge when I was there in CC Thank you so much. KUDOS. Josieree Valdez (front counter)
Ivan Tam I would like to personally thank Ivan Tam for helping me with Direct Marketing policy inquiries. I know he has a lot of things to do as well but hes very efficient with my queries.  Jese Gica
Ivan Tam Thank you for the work that you do! You show proactiveness, willingness and the ability to manage and balance both customers and AIGs interests. It has been great working with you! Stephanie Toh
Ivan Tam  Hes very efficient and fast to reply whenever I have urgent DM enquiries.  Thank you so so much! Appreciate your help :) Mag Voon  (FC)
Ivan  Thanks Ivan for your guidance and great assistance thus far. Very knowledgeable and efficient person. You deserve a thank you note from me.  Joelle, Contact Centre
Jamal Thank you JAMAL for all the support you have given me all this years & definitely you are my best and most favorite manager!  Villashini Sivabalan
Jasmine Gunaratnam Thank you for your dedication and commitment towards always making things right for our customers. Your support towards customer experience is very much appreciated! Gina Lim
Jasmine Gunaratnam Thank you for everything boss. Thank you for all the support and love to all of us. We love you  Josh (FC)
Jasmine Gunaratnam Thank you Jasmine for the mentorship and for inspiring me to be passionate in what I do!  You are the best! Aileen
Jasmine Gunaratnam Thank you for your guidance and for leading us to the right path! Tammy, CC Inbound
Jasmine Gunaratnam Thank you Jasmine for inspiring me to be the best that I can be! Thank you for everything that you do for me and the Centre!You rock! Aileen Lopez- IB Contact Centre
Jay Thank you for always obliging in helping me in times of need. Appreciate your kind assistance always! Hanee
Jay Thank you for the guidance and assistance! Such a nice, polite and friendly colleague to work with.  Joelle, Contact Centre
Jay  Thank you Jay for all your kind guidance and assistance all this while. Truly blessed to have a colleague like u! Hanee inbound
Jay (Juan Carlos) Thank you for the additional support given to our CEE team! Ivan Tam – Contact Centre
Jaya Thank you for everything that you do Aileen
Jayalachme Manibalan Thank you! Happy Customer Service Week! :-)  Alex Cajes
jeremy thank you for your dedication and hard work. I admire your willingness to take on the challenge given to you. egypt
Jeremy Teo Thanks dear for being such a sweet, caring and helpful colleague to me! Stay happy and healthy always! Lauraine Yong (Contact Centre)
Jeremy Teo Thank you for trying to help our customers even when they are irate or hard to manage!  Ivan Tam - Contact Centre
Jill Hi dear, Thanks for always assisting with product knowledge and the supports that you provided to me be it in works or personal life. Great to know you! Shirley Tan Siok Li, Contact Centre
Jill Ramos Dear Sweetie,    Thanks for your unconditional love with hugs, being such a sweet, caring and lovely soul to me!    Xoxo   Lauraine Yong (Contact Centre)
Joni Keep the positivity beshy and I admire how you handle your calls. Thank you for being a sister to me x Jill
Joni Hi Joni,    Great to know you in my work life! Thanks for being there for me whenever I need helps!   Shirley Tan Siok Li, Contact Centre
Joni Mortel Hi Sweetie,    Thanks for being such a sweet, helpful and caring soul to me in the workplace.    xoxo Lauraine Yong
Joni Mortel Thank you! Happy Customer Service Week! :-) Alex Cajes
Joni Mortel Thanks for the great service. I cant help myself but to write a message of appreciation. Belveen Singh
Joni Mortel Thank you for the consistent effort in serving our customers! Ivan Tam - Contact Centre
Josh Valdez Thank you for being a wonderful colleague Villashini Sivabalan
Josieree Valdez Thank you for assisting me whenever I have queries! Kenneth San Pedro, Contact Centre
Joyceline Quek Thank you so much for helping us always resolve urgent and difficult cases.   Aileen
Juan  Carlos Gomez Thank you for your hardwork. Appreciate the help! Aileen Lopez- IB Contact Centre
Juan Calos Jay Keep Up Good Work. Approachable person and very helpful. Jaya 
Juan Carlos Gomez Thank you! Happy Customer Service Week! :-) Alex Cajes
Juan Carlos Gomez Very accommodating with his colleagues. He dont hesitate when someone asked for his help.  Gerbie Idos
Juan Carlos Gomez Thank you for being so helpful always :) Marge
Juan Carlos Gomez Hi Jay,    I would like to thank you for always extending your helping hand to me.  I really appreciate it. Dave
Juan Carlos Gomez Thank you for your continuous support every time I disturb you to check on something :-) Zubair Basheer
Juan Carlos Gomez Thank you so much for sharing your time.  egypt
Juan Carlos Gomez thankful to a very helpful colleague.jay will always assist us and never say no when help is needed. sabina
June June thank you for your thoughtfulness and for always helping out x Jill
June Lee Thank you for being a wonderful colleague Villashini Sivabalan
June Lee Dear Sweetie,    Thanks for your all time snacks/titbits sharing and care that you given to me! You are a wonderful soul. Stay happy, pretty and healthy! Lauraine Yong (Contact Centre)
June Lee Peck Kwan Thank you! Happy Customer Service Week! :-) Alex Cajes
June Lee Peck Kwan thanks june aka Jennifer for all the goodies that she gives out even though I have shifted my seat. good to be remembered. :) Sabina, Contact Centre
Kenneth San Pedro Thank you Ken so much for everything. Thank you for the wonderful support to our customers :) Josh (FC)
Kenneth San Pedro Its been great to have you as my batch mate, seat mate, soul mate!    Thanks for being as sweet as you are! Lauraine (Contact Centre)
Kenneth San Pedro Thank you! Happy Customer Service Week! :-) Alex Cajes
Kimberley Thank you for managing the team and for bringing to us your valuable experience! Tammy, CC Inbound
Kimberley Teo Hi Kimberley, thank you for working hard on resolving customer complaints and being involved in the customer champions activities. Your contribution is greatly appreciated! Gina Lim
Kimberley Teo Thanks for your care, advice and guidance at all times! Lauraine (Contact Centre)
Kimberly Teo Thank you Kim for guiding and mentoring us. And all the things you do for IB contact centre Aileen
Kimberly Teo I know being new in the company can be challenging but thank you for being strong for us. Thank you for hearing us out. :) Jill
Kimberly Teo Thank you Kim for mentoring and guidance. Aileen Lopez- IB Contact Centre
Kulvinder Kaur@ Linda Thank you for being a wonderful colleague Villashini Sivabalan
Lai Yee Nee Joelle Thank you! Happy Customer Service Week! :-) Alex Cajes
Lauraine Thank you for always being thoughtful to everyone x Jill
Lauraine  Thanks for being very sweet and helpful Quek Chor Choo
Lhalie Thank you for always assisting us no matter how busy you are :) Jill
Lhalie Castillo Thank you. :)  Maria 
Lhalie Castillo Thank you! :-) Alex Cajes
Lhalie Castillo Thank you for always accommodating the teams concern. Gerbie Idos, CC
Lhalie Castillo With your efforts and contributions, you are promoted to team leader! Though not official, congratulations and thank you for the partnership since our CCC days!   Ivan Tam - Contact Centre
Lhalie Castillo Thank you for assisting me whenever I have queries! Kenneth San Pedro, Contact Centre
Lhalie Castillo I would like to thank Lhalie for her wonderful guidance when I was in call centre before. Thank you for being a wonderful colleague. She exemplies true leadership skills and passion to her work. KUDOS Josieree Valdez(Front counter)
Lhalie Castilo Thanks dear for having me in your arts & entertainment team to bring me back to life in the workplace lol Lauriane Yong (Contact Centre)
Manibalan, Jaya Lachme Thank you for being a wonderful colleague Villashini Sivabalan
Margaret Rosales Thank you! Happy Customer Service Week! :-) Alex Cajes
marge thank you for sharing your time in listening and helping. egypt
Marienelle Aquino Ramos Thank you! Happy Customer Service Week! :-) Alex Cajes
Marienelle Jill Ramos Thank you for always being there ready to listen and help Marge Rosales
Marienelle Ramos Thank you for responding my query whenever I need to check on the incident report.  You have been polite and nice. Cris Prima, Front Counter
Mohamed Zubair Dear Buddy,    Fate seems to keep us connected all these years! Its my pleasure to knowing you as a buddy, the assistance and guidance you gave to me, are much appreciated! Stay handsome and happy! Lauraine Yong (Contact Centre)
Mohamed Zubair Thank you for the additional support given to our CEE team! Ivan Tam – Contact Centre
Mohamed Zubair Basheer Ahmad Thank you so much for the kind help that you doon a daily basis. Let it be internal or external, I know I can depend on you.  Ramesh Narayanan
Mohamed Zubair Basheer Ahmad Thank you! Happy Customer Service Week! :-) Alex Cajes
Motor UW Team (Tiffany, Andy, Vincent, Gaius, Claris, Howard, Aihwa and Joey) Thank you for always supporting us here in Contact Centre with our Motor Insurance Cases :) We really appreciate you guys! Jill
Norhayati Abd Rahman Thank you for being a wonderful colleague Villashini Sivabalan
Norhayati Abd-Rahim Hi Sweetie,    Thanks for  your all times laughter over my joke, all times care and concern over my break/toilet time! You are a wonderful soul! Stay cute, pretty and healthy! Lauraine Yong (Contact Centre)
Norhayati Abdul Rahim Thank you! Happy Customer Service Week! :-) Alex Cajes
Nur Aishah Thank you for all your assistance Aishah. Keep up the good work.. :-) Yunesh
Nur Aishah Binti Abdullah Thank you! Happy Customer Service Week! :-)  Alex Cajes
Nuraishah Abdullah Thank you for assisting me whenever I have queries! Kenneth San Pedro, Contact Centre
Nuraishah.Abdullah@aig.com aishah is a patience and helpful colleague who assisted me whenever I have questions. sabina, contact centre
Peter (Rooban Esai) Top bloke! Always extending help to others, no fuss, no nonsense Ivan Tam - Contact Centre
Pollin Prema Ramasami Thank you for being a wonderful colleague Villashini Sivabalan
Pollin Prema Ramasami Thank you! Happy Customer Service Week! :-) Alex Cajes
Rajiv Naidu Thanks dear for being my two workplace buddy and more to come! Lauraine Yong
Rajiv Naidu Krishnan Thank you! Happy Customer Service Week! :-) Alex Cajes
Ramos, Marienelle-A Thank you for being a wonderful colleague Villashini Sivabalan
Roland Yeo Thank you Roland for all the support you have given to us The Campaign Team  Villashini Sivabalan
Rooban Esai Thanks for being such a wonderful hulk in the workplace! Stay cute and happy always! Lauraine yong
Rooban Esai Thank you for always offering a helping hand! Jill
sabina thank you for your sharing your time in assisting with my general questions about some cases egypt
Sabina Thank you for everything that you do. I will always be proud of you in managing difficult customer and going the extra mile. Keep Shining! Aileen
Sabina  Thank you Sabina for all you have done Villashini Sivabalan
Sarah Mathew Teacher Sarah,    Thanks for your teachers vibes in the workplace! Stay calm, happy and healthy always! Lauraine Yong (Contact Centre)
Sarah Mathew Thank you! Happy Customer Service Week! :-) Alex Cajes
Sarah Matthew Thank you for being a wonderful colleague Villashini Sivabalan
SETH Hi Seth, Thank you for being so generous in sharing your knowledge to us. Dave, CC Inbound
Seth Thank you  for the love and support Aileen Lopez- IB Contact Centre
Seth Dubouzet Thank you! Happy Customer Service Week! :-)   Alex Cajes
Seth Dubouzet Thank you for the additional support given to our CEE team and congratulations on your promotion! Ivan Tam – Contact Centre
Sharifah Husna Thank you for being a wonderful colleague Villashini Sivabalan
Shirley Dear, thank you for being my sister here x Thank you for everything x Jill
Shirley Tan Thank you for being a wonderful colleague Villashini Sivabalan
Shirley Tan Dear Sweetie,    Thanks for being such a sweet, caring and lovely soul to me here!     xoxo Lauraine Yong (Contact Centre)
Shirley Tan Thank you for guiding other colleagues even when you are not asked to! Always willing to help others with A&H and SME calls!  Ivan Tam - Contact Centre
Shirley Tan Siok Li Thank you! Happy Customer Service Week! :-) Alex Cajes
Siti Sabina Binte Md khalid Thank you! Happy Customer Service Week! :-)  Alex Cajes
Tam, Ivan-WK Thank you Ivan for your patience and dedication in providing excellent service, follow through until the cases were being resolved. This helps us in providing better service to our scheme partners. Caris Tan (Affinity Marketing)
Tammy Thank you for all your assistance Tammy. Keep up the good work.. :-)     Yunesh
Tammy Thanks for being one of the Best Managers and all the support during difficult times Rooban
Tammy Im always wowed by your calmness and how you deal with very challenging customers. Love working with you and thank you for being patient everytime!  Arielle, A&H
Tammy Hi TM Tammy,    Thanks for your full supports to me whenever I need helps! The great and ROCK Team Manager!! Shirley Tan Siok Li, Contact Centre
TAMMY Hi Aileen, Thank you for always extending your helping hand to me and my team mates Dave, CC Inbound
Tammy Thank you TM Tammy for always obliging to help. Always smiling and cheerful. Blessed to have you in our team Hanee inbound
Tammy & Lhalie Thank you for the teamwork and for taking care of my Team Aileen Lopez- IB Contact Centre
Tammy and Lhalie Thank You for covering for my team whenever im not around Aileen
Tammy Chong A cheerful and easily approachable Team Manager.  Helps us work better knowing she is always there to provide support.   Chia Swee Boon
Tammy Chong I like to thank Tammy for her prompt assistance whenever we received any feedback or enquires, this helps to facilitate us in providing better service to our scheme partners.   Caris Tan
Tammy Chong She is always willing to help , understand over point of view ! One of my best Manager ! Villashini Sivabalan
Tammy Chong Thanks for having me in the first place. Nice being part of your team. Lauraine (Contact Centre)
Tammy Chong Thank you for all that you do! Your hard work, efforts and dedication towards colleagues and customers is recognized and appreciated. Stephanie Toh
tammy chong thank you for the support darshana
Tammy Chong Thank you. :)  Maria 
Tammy Chong You have been a wonderful team manager  ! Villashini Sivabalan
Tammy Chong Thank you! :-)  Alex Cajes
Tammy Chong I would like to thank my ever so helpful TM for all her assistance throughout these couple of years!  Youre amazing and a joy to work with :)  Belveen Singh
Tammy Chong Thank you for always taking the time to guide and assist us with our needs or enquiries. Always assisting us with a smile ☺ Jeremy
Tammy Chong Thank you for always assisting the team. Gerbie Idos, CC
Tammy Chong Thank you for the support! Ivan Tam - Contact Centre
Tammy Chong Thank you for being a good manager to all of us! Kenneth San Pedro, Contact Centre
Tammy Chong Tammy , A big Thank you to you  for buffering the first level of complaint for claims also   You have always been so helpful  especially when it come to Call retrieval for complaints.  joyceline
Tammy Chong As a Manager, she is always willing to help.  Even when busy, she will come back to me to check if everything is ok. Norhayati Contact Centre
Tammy Chong Thank you for always supporting us despite of all the demands from us to the management; youve never failed to show your support, how you value us and the role that were playing. Thank you again x Jill - Contact Centre
Tammy Chong Thank you for always being helpful, not just to customers, but also to colleagues like myself. I can see your dedication and commitment towards customer service when we work together. Great work! Gina Lim
Tammy Chong Thank you for your endless guidance, help and support in everything!  Shereen, DDM
Tammy Chong  Tammy is always showing care, concern & love to the team. Whenever we have problem we can always go to her. She will always try her very best to assist.  June Lee  / Conatact Center 
Tammy Chong, Team Manager Thank you Tammy for always willing to render help and assistance anytime. Cyril Zacarias, Contact Centre
Tammy-CY.Chong@aig.com thank you for assistance and being kind always sabina
Tarnjit Singh, Belveen Singh Thank you for being a wonderful colleague Villashini Sivabalan
Teo Guan Hao Jeremy Thank you! Happy Customer Service Week! :-) Alex Cajes
Villa (Villashini Sivabalan) Thank you for the support and work with our Miss Payment campaign for direct marketing customers! Ivan Tam - Contact Centre
Villashini Sivabalan Thank you! Happy Customer Service Week! :-)  Alex Cajes
Vincent Kim  I appreciate you for being the first person to believe in my abilities. Also, I will always be grateful for your encouragement when I was thinking of quitting Danesh
Wendel Gayeta Alborte   Thank you! Happy Customer Service Week! :-) Alex Cajes
Yong Fui Woon Thank you for the wonderful birthday card that you did beb... Really appreciate it. Keep up the good work. :-) Yunesh
Yong Fui Woon Hi Laurine,    Thanks for always baking us the nice cookies!  Shirley Tan Siok Li, Contact Centre
Yong Fui Woon Lauraine Thank you! Happy Customer Service Week! :-) Alex Cajes
Yong, Fuiwoon Thank you for all of your kind cooperation through out solving gems cases. Such a nice person. Wish you have a good day, and god bless you and your family. xD Mohd Shafhuan Yusran
Yunesh Dear Yunesh,    Thanks for your all times care and concern, all times support and guidance on work! A kind and wonderful spirit I have in the workplace! Stay cute, happy and healthy! Lauraine Yong (COntact Centre)
Yunesh Thanks for always being my friend even during difficult times in office Rooban
yunesh thank you for giving quick answers regarding cases for immediate assistance to customers. egypt
Yunesh Thanks Bro for helping up when I first handled of Auto line! Shirley Tan Siok Li, Contact Centre
Yunesh Thanks Bro for helping up when I first handled of Auto line! Shirley Tan Siok Li, Contact Centre
Yunesh Seretharan Thank you! Happy Customer Service Week! :-) Alex Cajes
Yunesh Seretharan  Thank you for being a wonderful colleague Villashini Sivabalan
Yunesh  To my dear colleague: I count myself lucky to work in an office with such caring colleague. Thanks for being some of the most interesting people Ive ever worked with. You are the best Danesh
Zubair I would like to thank you for your continued support. I’m so grateful that someone is thinking about my well-being and career. I will always remember everything youve done for me Danesh - BPU 
Zubair You have been the most helpful person in CC. Keep up the good work.. Thank you Brotha :-) Yunesh
Zubair Thank you so much for being so helpful  egypt
Zubair Thanks Buddy for always helping on products knowledge. Cheers! Shirley Tan Siok Li, Contact Centre
Zubair Basheer Thank you for always sharing any new information that you get from your tasks to us :) Thank you for always being helpful! Jill
Zubeir Thanks for all your support Rooban
TO:  MESSAGE OF APPRECIATION:  FROM:
Dear Front Counter Collegues Thank you for being the FACE of AIG! Kimberley Teo, Contact Centre
Dear Front Counter Staff Thank you for being the frontier to our customer service journey. I salute your daily passion, smile and empathy to our customers. Lim Bee Lee
Esther & Team Thank you for your cooperation in serving our customers together! XOXO Tammy, CC Inbound
Front  Counter Team Thank you for working with us. We appreciate everything that you do!
Shout out to Sharon and Esther for helping us to resolved the cases
Aileen Lopez- IB Contact Centre
FC Team Members Thank you for your dedication towards service excellence.  Appreciate all your positivity in embracing new skills and tasks as we move towards digitalization. Cheers to a team so united and fun. Esther Ong, Client & Policy Servicing
Front Counter Team I must admit that I had always admired your passion in serving our customers with the most polite and vibrant manner. Excellent job! Aira
Front Counter Team  I like to thank Front Counter Team, you are our Heroes in providing quality service to our customers. Really appreciate your efforts! Thank you    Caris Tan
Our dedciated colleague from the Front Counter Thank You for your dedication in servicing our customers and patience in managing the difficult customers face to face.   Continue the good job.   Joey, Auto 
To our Front Counter Colleagues Thank you team for working well with us.  Shout out to Esther and Sharon for helping us always for urgent cases Aileen
All Front Counter Colleagues Thank you team for being the reason why customers always leave 78 Shenton Way with a smile, for always being willing to help and sharing your knowledge with us too!  Shereen, DDM
Chun Ling Thank you for helping me whenever I need assistance. Cris, Front Counter
Chun Ling Thank you, neighbor for helping with questions, especially when it comes to Home Policies. You are like the encyclopedia for home products. Appreciate that you try to support whenever you can. June, Front Counter
Chun Ling Thank you Chun Ling for being a great mentor specially in Home products. She is a great person and can see the passion to serve customer. Thank you very much for your great help.  Josieree Valdez (Front Counter)
Chun Ling Thank you for always being vigilant when enrolling customers on DM plans and clarify as required. Arielle, A&H
Debbie Thank you for the guidance and being a nice colleague. Cris Prima, Front Counter
Debbie Peque Thank you very much for your support whenever I needed advise from you.  Hugssss......... Diana Ng
Debbie Peque Youre a valuable part of the team. Jesenburge Gica
Debbie Peque I would like to thank her for being very helpful in all aspects. she is a team player and a very nice person. she is a good mentor as well. Thank you very much  Josieree Valdez(Front Counter)
Diah My colleague of 14 years, appreciate that u have added product expertise and system knowledge on top of your natural capabilities to serve with Speed and Professionalism with an added touch of Empathy Mohamed Fazly
Diana Ng Thank you for being sweet and kind, always supporting and taking care of me. June, Front Counter
Diana Ng Thank you for being the frontline support. Lots of patience and effort is required. for example: to deliver unfavorable decisions professionally despite facing tough clients   Thanks for the hard work Vincent Kim from Auto underwriting 
Diana Ng Thank you for your help and support with Cycle & Carriage! Your work and attitude has received positive feedback and compliments from C&C and helped with reinforcing the relationship we have with C&C. Stephanie Toh
Diana Ng  Thanks you windson
Doris Thank you for being a nice colleague. Cris Prima, Front Counter
Doris Chiang I would like to appreciate her and thank her for all the learnings she taught me. Thank you for being a wonderful person and a role model of its dedication in this industry. thank you   Josieree Valdez(Front Counter)
Esther Thank you for all the guidance all these years to make the FC team united.   Cris Prima
Esther and Sharon Thank you for being patient and understanding, especially that time when we have many issues in eWay before. :) gretchin patalinjug, IT
Esther Ong Would like to Thanks my Boss for all your support and guidance to our FC Team.  Diana Ng
Esther Ong Hi Esther, thank you for being such a great colleague and helping out with different customers issues! Also appreciative of your contribution in Customer Champions activities! Gina Lim
Esther Ong I have learned a lot from you. Thank you for all the time youve taken to teach me new things. Jesenburge Gica
Esther Ong Thank you, Esther for the opportunity and support since I join AIG. I have also been more assured and positive with my work, knowing that you are the pillar that support us.  June, Front Counter
Esther Ong Thank you for your continue guidance all these years! Sylvia Mak
Esther Ong I would like to thank my manager for all her guidance and for giving us pointers in our everyday. I would like to thank her if not with her I am not in my position today. Thank you. Josieree Valdez(Front Counter)
Esther Ong Thank you for all the guidance over the years. Debbie Peque
Esther Ong  Thank you  for always guiding FC  MAria 
Everyone at Front Counter I see you deal with all sorts of customers everyday and Id like to say THANK YOU. For your patience, knowledge and smiles. It isnt always easy, nor appreciated. Though I appreciate all of you. :-) x Sunita Riar (Consumer)
Hawa Thank you being a nice colleague.  Cris, Front Counter
Jerlyn Ang (CPS Backend)  I like to thank Jerlyn for her prompt assistance whenever we have received any urgent or difficult cases, this helps to facilitate us in providing better service to our scheme partners & customers.   Caris Tan
Jese Thank you for your efforts at our front counter! Ivan Tam - Contact Centre
Jese Gica I would like to thank him for his wonderful help regarding sales pitching. he is a great mentor and a great colleague. Thank you for being a nice person. Thank you. Josieree Valdez (front counter)
Josh Patience is your virtue. You also have shown to us your passion in serving customers.  Thank you for being a role model in the customer service. Cris Prima, Front Counter
Josh My Front Counter Neighbour who have been very resourceful and helpful. You have always been maintaining your smile and spread that positivity. Thank you for all your support and encouragement.  June, Front Counter
Josh Thank you for helping out to manage difficult customers and agents. Much appreciated! Arielle, A&H
Josh  Its great to have you as a team member, thanks for all the help  Chun Ling 
josh valdez Thank You so much for your hard work. I really appreciate your help whenever I have urgent cases that needs FC processing assistance and you are always there to assist.  Jb Manalili
Joshierie Valdez Hi Josh,    Thank you for being accommodating every time we need advise from FC.      Dave
josieree  thank you for helping out  Darshana
Josieree Valdez Thank you for helping us in Contact Centre. Stay sweet and pretty. Cyril Zacarias, Contact Centre
Josieree Valdez Thank you for helping us in Contact Centre. Stay sweet and pretty. Cyril Zacarias, Contact Centre
Josieree Valdez Thank you Josh Valdez for your patience and understanding when you were still with Inbound CC. You were nothing but patient and kind to all my queries when I was just starting with AIG.   Seth Dubouzet
Josieree Valdez Thank you Zohyra Mangagao, Contact Centre
Josieree Valdez Thank you for your patience in explaining the auto plans that we have and not forgetting to get me the best offer that I am entitled. Appreciates much. Maureen Ng, Regional Systems/IT
Josieree Valdez Thank you for your support & understanding Maw
Josieree Valdez I would like to appreciate Josh for being positive and courteous with her customers. Her work attitude is evident since she joined Front Counter. Jesenburge Gica
Josieree Valdez Thank you for your support at the counter! Ivan Tam - Contact Centre
Josieree Valdez thank you for the help/support if ever I got confused on how the system works. It always good to have user’s point-of-view when investigating an issue. Also, thanks for assisting me on my policy RN.J   Gretchin Patalinjug
Josieree Valdez Josieree have provided an exceptional customer service when I needed to file a claim. Keep up the good work! Roli Caringal
Josieree Valdez Great work. Marvin Lagaya, Sytsems
Josieree Valdez Thank you for your great help along the years working together!   Truly appreciate it  :) Belveen Singh
Josieree Valdez Super patience, attentive and caring always. Even with difficult customer, never fail to put on her friendly smile. Sylvia Mak
Josieree Valdez Thank you the feedback that you provide our team to improve our service delivery. Keep Shining in FC and I will always be proud of you. Aileen Lopez
Josieree Valdez Thank you for guiding and helping when I was new in contact center. I learned a lot from you. I appreciate your patience and admire your dedication in helping your colleagues and customers. Gerbie Idos, Contact Center
Josieriee Valdez Really appreciate your assistance whenever we need clarification with FCs procedures.  Thank you  Alex - Inbound Contact Centre
Josiree Valdez Would like to take this opportunity to thank my colleague, Josh.Its been pleasure to work with her.Shes nice, passionate about work and very professional.Thank you for all her hard and great work!:) Magdeline Voon 
June Thank you for being nice and being helpful whenever I need assistance whether work related or not. Cris, Front Counter
June Thank you for always helping us to improve on things and continue to keep that smile on when serving customers! Arielle, A&H
June Rosalie I would like to thank June for being a nice colleague. she exemplifies true customer service Thank you for everything.  Josieree Valdez (Front Counter)
June Rosalie Always shows patience and served customer with passion and care. Sylvia Mak (Front Counter)
Magdalene You always serve customers with your sweet smile. Thank you for showing us your positive vibe. Cris Prima
Magdeline Voon I would like to commend Magdeline Voon for being patient with all of her customers. She value customer service with grit. Jesenbure Gica
Magdeline Voon Thank you for your support at the counter! Ivan Tam - Contact Centre
Magdeline Voon I would like to thank Mag for being a nice person. She exemplifies passion and dedication to her job. Thank you for being a nice colleague. Josieree Valdez(Front counter)
Magdeline Voon There always smile in your face with a helpful and very initiative. Roszanah Abdol Latiff
Mak, Sylvia-FK I like to thank Sylvia for her prompt assistance whenever we have any urgent requests for payment charging, this helps to facilitate us in responding to our scheme partners requests.   Caris Tan
Maria Thanks for taking care of us here at front counter. From system support, SOPs and even decorating our department whenever we have events. We appreciate your effort to make our department better. Cris Prima, Front Counter
Maria Thank you for being our teacher, QA officer, colleague and a friend. You are forever so patient and kind to us. Keep up the good work and stay gorgeous! Tere (CPS FC)
Maria Thank you for always bringing your best self to work. Your commitment to this job is appreciated. Jesenburge Gica
Maria Thank you for always helping the team to clarify on workflows in place so that everyone has a better understanding! Arielle, A&H
Maria Dongel Thank you for always been helpful Maria  Chun Ling 
Maria Dongel I Would like  to thanks Maria for doing all our training materials and your guidance at FC. Thanks a lot Maria.    Diana Ng
Maria Dongel My mentor, my trainer, my colleague and someone I look up to. You have been like our FC encyclopedia, supporting and helping us when we are in need of you. Thank you. xoxo June, Front Counter
Maria Dongel Thank you! aira
Maria Dongel I would like to thank Maria for being our mentor. Thanks for being patient to us and being so kind. Thank you for all your support to us always. Thank you very much. Josieree Valdez(Front Counter)
Maria Dongel Holding multiple job scopes, always our walking dictionaries whom readily assisted counter colleagues whenever helps is required.   Sylvia Mak, Front Counter
Maria Dongel Holding multiple job scopes, always our walking dictionaries whom readily assisted counter colleagues whenever helps is required.   Sylvia Mak, Front Counter
Maria Dongel Thanks for making sure all the SOP are in place and camaraderie who the whole team. Debbie Peque, Front Counter
Maria Dongel  Thank you teacher for your guidance and for giving me much kind of supports and encouragement here :) Mag Voon 
Maricris Prima I would like to thank Maricris for being patient and a nice colleague and a friend. Thank you for all the great help you shared to me specially in doing daily reconciliation report. Keep it up Thanks Josieree Valdez(Front Counter)
Nooriani You are always willing to share your knowledge about our work.   Thank you for being helpful and selfless. Cris, Front Counter
Nooriani Thank you Kak for being kind and try to help whenever we need help. Cook for us more yummy foods. June, Front Counter
Nooriani  Thank you for your patience and always for your very kind assistance in helping do my job better.   Cheers Nooriani. I hope you go home with loads of accolade and prizes Weaver Chong
Nooriani  Thank you for your patience and always for your very kind assistance in helping do my job better.   Cheers Nooriani. I hope you go home with loads of accolade and prizes Weaver Chong
Nooriani Ali She is very helpful and resourceful colleague.  Diah, CPS
Noreha Sibi Is there anything you cant accomplish? Jesenburge Gica
Ong Bee Ping Perrene Full of energy, goes extra miles and always serve with her heart. Sylvia Mak
Perrene I admire your spirit and your attitude to always try to make things right for customers. Thank you for everything you have done! Arielle
Perrene  Thank you Perrene for your passion and dedication is assisting with my policies. And always with a Great smile and kindness. Youre just wonderful.  Weaver Chong 
Perrene  Thank you Perrene for your passion and dedication is assisting with my policies. And always with a Great smile and kindness. Youre just wonderful.  Weaver Chong 
Perrene  Thank you for always trying to help and support. You are someone who always look to improve yourself and the system. Always desire to learn and wanting to know more.  June, Front Counter
Perrene Ong Thank you Perrene for being a nice colleague. thank you for all the advices personal or at work. Thank you for being a nice colleague. Keep up the good example. Thank You Josieree Valdez(Front Counter)
Roderick Thank you for being very courteous and patient when we correspond on any queries you may have! Arielle, A&H
Roderick Lau Thank you for your support at the counter! Ivan Tam - Contact Centre
Roderick Lau I would like to thank Roderick for being such a nice colleague. Thank you for sharing wonderful thoughts about life and work specially in Customer service line. Keep up the good work. Thank you   Josieree Valdez(Front Counter)
Sharon You have always been a great help  when I needed one, Thank you so much joyceline Quek
Sharon & Esther The team wouldnt be the same without your support as managers. Thank you for everything !  Arielle
Sharon Tan A big Thank you being such a nice and good Team Lead. Appreciates all your help over the years in FC. Huggsssss Diana Ng
Sharon Tan Youre an inspiration to this team. I always trust that youll guide us in the right direction Jesenburge Gica
Sharon Tan You always push me to go the extra mile. Thank you for being a wonderful team lead and never letting me settle for something less than stellar. Jesenburge Gica
Sharon Tan Thank you for the support that you have been giving us. When we face issue, you are like our bullet-proof vest, helping us in resolving the issue.  June, Front Counter
Sharon Tan Thank you for standing by us on assisting to handle difficult customer.  Sylvia Mak
Sharon Tan I would like to thank my Team Lead for guiding us everyday. Thank you very much for your great help. You are a great team leader to all of us. Thank you very much. Josieree Valdez(Front Counter)
Sharon Tan Thanks for being patient and always open for feedback/suggestions. Debbie Peque
Sharon Tan  Thank you so much for all the support over the years! Chun Ling 
Sharon Tan   Thank you for always helping us especially handling difficult cases. :)  Maria Dongel, FC- CPS 
Sylvia Mak Thank you very much Sylvia for your guidance over the years in FC. Love you always :) Diana Ng
Sylvia Mak You have guided me when I was still new in the company and you are still willing to extend your assistance if ever I need help. Thank you. Cris Prima. Front Counter
Sylvia Mak Thank you for always being that emotional support, just like a big sister. Always being consistence with your thoughts and appreciate everyone around you. Its a blessing to know you.  June, Front Counter
Sylvia Mak Hi Sylvia, Thank you for everything for being a very supportive colleague. Thank you for all the great help to all of us.  Josh FC
Sylvia Mak Thank you Sylvia for being a wonderful colleague always assist with customers with a smile and thank you for being a great model to all of us and thank you for all your great help.  Josieree Valdez(Front Counter)
Sylvia Mak Sylvia has been a great help with her knowledge and handling of Komoco request. In addition, she always ensure that referral cases via Gem are on point which allows quick turn around time. Gaius, Auto
Tere Thank you for being such a great role model for Front Counter, always going all out for client. Not shy at speaking your mind and supporting whenever we need. June, Front Counter
Tere Chua Thank you for being my colleague, appreciates for all your help  when I needed you most. Hugggsssss  Diana Ng
Terence Chua Hi Terence, thank you for being such a pretty sunshine in the office. The nominations and wins you have received as a AIG hero is testament to the great customer service you provide. Gina Lim
Valdez, Josieree  I like to thank Josieree for her prompt assistance whenever we received any motor insurance urgent issuance, this helps to facilitate us in providing better service to our scheme partners.   Caris Tan (Affinity Marketing) 
Valdez, Josieree I would like to thank Ms Josieree Valdez, Customer Care Consultant for providing excellent service. She is friendly and approachable; she always serves with a smile.  Ivy Tan (Affinity Marketing department)