Effective Date: 30th October 2019
Scope and Application
AIG Asia Pacific Insurance Pte. Ltd. (“AIG Singapore”, “we”, “us”) collects, uses, discloses and holds information about you when you sign up for and use the AIG On the Go mobile application (“AIG On the Go”) and when, through your use of AIG On the Go or otherwise, you purchase insurance from AIG Singapore or have any communications with AIG Singapore for these purposes.
This User Privacy Statement sets out what and how information is collected, why it is collected, to whom it may be transferred and how you may gain access to/request correction of such information or change your choice with regards to receiving promotional and/or marketing material. It is entirely voluntary for you to provide such information, but there is certain information you must provide a) to access AIG On the Go in the first place; and b) to use all functionalities of AIG On the Go.
By signing up to use AIG On the Go you agree and consent to the information you submit or which is collected through AIG On the Go being collected, processed, used and transferred in the manner identified in this User Privacy Statement.
A feature of AIG On the Go is that you are able to convert your driving score into applicable discounts for your next motor insurance purchase with AIG Singapore. The discount feature of AIG On the Go enables you to see the type of premium discount you may be able to obtain based on your driving score.
What information do we ask you to provide directly to us and why?
You will note that we collect your e-mail address, first name and vehicle registration number when you first register for AIG On the Go and ask you to complete certain information in the “Personal Information” section of the app. The reason we ask you to provide certain information is as follows:
What information does AIG On the Go collect and access when it is in use and why?
When you sign up for AIG On the Go, it is clearly indicated that AIG On the Go requires access to certain information. The type of information, the reasons why AIG On the Go requires access to them and the time at which the information is accessed are set out below:
What information may be collected from other sources?
A feature of AIG On the Go enables you to share your score and other information on your social media sites. Your use of this feature will enable the sharing of information with your friends or the public, depending on the privacy settings you set within your social media service. Please check the privacy policies of your social media service for information on your privacy settings.
Important information about platform permissions
Most mobile platforms have defined certain types of device data that apps cannot access without your permission and platforms provide different permission systems for gaining your consent. The iOS platform alerts you the first time AIG On the Go wants access to a particular function (usually the first time you use that function) and asks you to give permission for that function to be used at that point. Android devices will notify you of all the permissions AIG On the Go may need for all functions when you first register for the app and your use of the app constitutes your consent. The above explanations, we hope, gives you details of the functionalities which AIG On the Go needs access to, why and when it will use them.
How do we use your information?
In addition to the reasons set out above, we may also use your information for the following purposes:
How do we share your information?
Who are our affiliates?
We may share your information with our affiliates.
Which third parties we may transfer your data to?
We may disclose to or share your information to third parties as follows:
Where do we store your information?
For the above AIG affiliates or third parties to have access to your information, data collected through AIG On the Go may be transferred to places outside of Singapore (where the cloud data centres and AIG data centres are based and where the service providers are based). The countries/jurisdictions to which personal data may be transferred by AIG Singapore include, without limitation,
Opt- out for Promotional Communications
We will use your e-mail address to contact you from time to time about our insurance products which may be of interest to you. You may opt out of receiving such promotional messages from us at any time by sending SMS to 76161 in the following format “optoutNRIC/FIN number” or call us at +65 6419 3000. Alternatively, you can opt out via our website at this link.
Upon receipt of any opt-out request from you, AIG Singapore will, at no cost to you, act on your request and ensure that your personal data will not be used as indicated in your request.
We reserve the right to make changes to this User Privacy Statement at any time. We will publish the updates on AIG On the Go and/or our website. Please refer to the “Last Updated" date at the top of this User Privacy Statement to see when it was last updated. You agree that it is your responsibility to review this User Privacy Statement regularly for any updates, and that your continued use of AIG On the Go constitutes your acceptance to this User Privacy Statement and any of its amendments.