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Travel Alerts

The below sets out AIG Singapore's current position for Travel related Events. This page will be updated regularly and should be checked if you would like up to date information on current Travel Events.

The Novel Coronavirus outbreak has been widely reported in the media, and alerts have been issued by the World Health Organisation and the Ministry of Health, Singapore. AIG Singapore is treating this Event as known and foreseen, effective 30 January 2020.

 

AIG Singapore will not cover any claims arising from this Event if your policy was issued on or after 30 January 2020, 0001 hours. For policies issued prior to 30 Jan 2020, 0001 hours, we will assess claims based on the policy terms and conditions.

 

Notwithstanding the above, for travel to Wuhan or Mainland China, AIG Singapore will not cover any claims arising from this Event, if your policy was issued on or after:

 

(a) 22 January 2020, 0001 hours for insured(s) travelling to Wuhan

(b) 27 January 2020, 0001 hours for insured(s) travelling to the rest of Mainland China,

 

subject to the terms and conditions of your policy.

There have been large-scale protests in Hong Kong since June 2019.

 

No cover will be provided for losses or damages in connection with such ongoing protests and associated disruptions unless the Travel Guard or Travel Guard Direct policy was purchased before 5 August 2019 0001 hours.

Support

General Enquiries: 6419 3000

24-hour overseas emergency assistance hotline: 6733 2552