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Beware of phishing scams. For more information, please visit our Safety Tips page.

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The GST rate will increase to 9% on 1 January 2024. Visit this page for more information.

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We are updating our services to better meet your needs. Our online services will be unavailable on 18 May 2024, 8am to 10pm. We apologise for the inconvenience.

Windscreen Damage Claims

What to do

  1. If your windscreen is cracked or shattered:
    • In Singapore – call one of our authorised workshops listed on your Certificate of Insurance for advice.
    • In Malaysia – call our 24-hour Auto Assist at +65 6338 6200 for advice.

  2. Notify the police if there is evidence of a criminal or malicious act involved, including damage to your windscreen when the vehicle is parked.

  3. Windscreen cover will be reinstated automatically following a claim, free of charge. However, an excess of S$100 (exclusive of GST) will apply for each claim unless specified in your car insurance policy.

Support

Call us

24-hour overseas emergency assistance hotline:
6733 2552
24-hour travel claims hotline:

6224 3698

Enquire online

Send an enquiry