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Windscreen Damage Claims

What to do

  1. If your windscreen is cracked or shattered:
    • In Singapore – call one of our authorised workshops listed on your Certificate of Insurance for advice.
    • In Malaysia – call our 24-hour Auto Assist at +65 6338 6200 for advice.

  2. Notify the police if there is evidence of a criminal or malicious act involved, including damage to your windscreen when the vehicle is parked.

  3. Windscreen cover will be reinstated automatically following a claim, free of charge. However, an excess of S$100 (exclusive of GST) will apply for each claim unless specified in your car insurance policy.


Call us

24-hour overseas emergency assistance hotline:
6733 2552
24-hour travel claims hotline:

6224 3698

Enquire online

Send an enquiry