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Resources For Travel Partners

Resources For Travel Partners

We’re making it easier for you to quickly access information and forms related to Travel Guard. Use the links below to access the relevant webpage for the scenario that you are working on.

Important Note: In line with the Payment Card Industry Data Security Standards, please ensure that submissions containing customers’ credit card details must be submitted ONLY through the channels listed below.

Changes to the policy (Before the trip starts)

• Change of travelling dates
• Change destination
• Updating the policyholder’s email address

Changes to the policy (After the trip starts)

• Change of return dates
• Updating the policyholder’s email address

All other changes to the policy

Please select:

Policy Type: Travel Insurance
Nature of Query: Make changes to Policy

Renew annual travel insurance plans

File a claim

Issue new travel policies (single trip / annual)

Please use the dedicated hyperlinks as provided. For more information, do contact your Account Manager from Affinity Distribution team.