Travel Alerts

AIG continues to closely monitor the COVID-19 pandemic and its ongoing impact on travel.  While We endeavor to provide regular updates regarding travel safety, travellers should consult the World Health Organization (WHO) and Ministry of Health (MOH), Singapore websites for the most up-to-date information about the pandemic.

The latest information about the COVID-19 pandemic can be found at the following WHO webpage : https://www.who.int/emergencies/diseases/novel-coronavirus-2019

Further information about the latest travel advisories issued by MOH, Singapore can be found at the following link: https://www.moh.gov.sg/covid-19

If You have previously purchased a travel insurance policy, Your policy would not include coverage specific to COVID-19.

Starting 26 June 2021, new AIG travel insurance policies purchased will cover certain situations pertaining to COVID-19, depending on whether You are purchasing a return Trip or a one-way Trip. Full terms, conditions and exclusions can be found in the Terms and Conditions section.

For return Trip purchases only, please note the following highlights of what IS covered:

  • Medical Expenses incurred overseas and emergency medical evacuation and repatriation if You are diagnosed with COVID-19 while travelling internationally (up to S$300,000).
  • Trip cancellation before departure for non-refundable travel and or accommodation expenses if You or Your Relative are diagnosed with COVID-19 before Your scheduled Trip departure date.
  • Trip curtailment for non-refundable Trip costs and additional travel expenses to return to Your country of residence if You or Your Relative are diagnosed with COVID-19 while travelling internationally.
  • Up to S$100/day/person for up to 14 consecutive days if while You are outside your country of residence, You test positive for COVID-19, and as a result are unexpectedly placed into mandatory Quarantine outside Your country of residence. We will pay the amount specified above to cover reasonable and necessary accommodation costs, meals or other expenses directly related to Quarantine.

For one-way Trips, the ONLY benefit available is Travel Cancellation and Postponement.

  • Trip cancellation before departure for non-refundable travel and or accommodation expenses if You or Your relative are diagnosed with COVID-19 before Your scheduled Trip departure date

The following IS NOT covered under the policy under any circumstance and regardless of whether it is a return or one-way Trip:

  • Trip cancellation due to disinclination to travel, change of mind, or fear of travel due to COVID-19.
  • Trip cancellation due to epidemic/pandemic-related advisories issued by governments, health authorities or WHO, by or for destination country or origin country, advising against non-essential Trip.
  • Trip cancellation or Trip curtailment resulting from border closures, Quarantine or other government directives.
  • Trip cancellation if an airline, hotel, Trip agent or any provider of trip and/or accommodation has offered a voucher or credit for cancellation refund.
  • Quarantine that is mandatory for all arriving passengers or a Quarantine mandate that exists for passengers from a particular country / region of origin.

Please read Your insurance policy carefully for a full description of the coverage.

This policy is protected under the Policy Owners' Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact AIG Asia Pacific Insurance Pte. Ltd. or visit the AIG, GIA or SDIC web-sites (www.AIG.sg or www.gia.org.sg or www.sdic.org.sg).