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Planned Maintenance Notice: Our website services for Motor, Travel and Work Injury Compensation (WICA) claims, Contact Us and AIG Online Services for document retrieval will be temporarily unavailable due to a scheduled system maintenance from 6 December 2025 9:00PM to 7 December 2025 2:00PM. We apologise for any inconvenience this may cause and appreciate your understanding.

Windscreen Damage Claims

What to do

  1. If your windscreen is cracked or shattered:
    • In Singapore – call one of our authorised workshops listed on your Certificate of Insurance for advice.
    • In Malaysia – call our 24-hour Auto Assist at +65 6338 6200 for advice.

  2. Notify the police if there is evidence of a criminal or malicious act involved, including damage to your windscreen when the vehicle is parked.

  3. Windscreen cover will be reinstated automatically following a claim, free of charge. However, an excess of S$100 (exclusive of GST) will apply for each claim unless specified in your car insurance policy.

AIG Windscreen Glass Specialist

Glass-Fix Pte. Ltd.

Address / Contact Number

52 Ubi Avenue 3 #04-42, Frontier E Park, Singapore 408867

48 Toh Guan Road East, #03-128, Enterprise Hub, Singapore 608586

Tel : 6278 0887 

Support

Call us

24-hour overseas emergency assistance hotline:
6733 2552
24-hour travel claims hotline:

6224 3698

Enquire Online