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AIG Travel Protect

AIG supports organisations and their people wherever business takes them – combining our global expertise with in-house medical assistance to help keep every journey safe and supported.

About AIG Travel Protect

From small disruptions to big ones, AIG Travel Protect provides flexible, global medical support and travel assistance around the world, helping to ensure our clients’ employees remain focused on the business at hand.

Wherever traveling employees may be, in the event of a medical emergency or unexpected travel disruption, they are never more than a phone call away from our experts - with services operating 24/7/365.

The AIG Advantage

Global reach

Our Group Business Travel plans cover your employees no matter where they are travelling in the world.

Minimising risk

Proactive planning and expert response, helping to ensure your employees’ safety wherever they are.

Providing confidence

Peace of mind and confidence when your employees travel.

Key Highlights

Medical Care

Every call handled by medically trained specialists meaning your employees will have direct access to our designated doctors and nurses providing compassionate care. 24/7 365 – with support available in all major languages.

Travel Assistance

Supporting employees with travel inconveniences such as evacuation assistance, lost personal items or luggage, as well as organising transportation.

Market Leading App

AIG Travel Protect App is an essential travel tool, with real-time risk alerts and the ability to track and manage safety and security by country and city.

Frequently Asked Questions

To download the app you will need your policy number and email address to register. Follow these instructions. Once registered you won’t have to sign in again.

Yes. As an existing client you will need to download the new app. Follow these instructions. Once registered you won’t have to sign in again.

Click the red icon at the bottom centre of the AIG Travel Protect app.

AIG Travel Protect is the complete solution where clients’ valued employees can access unparalleled resources – wherever and whenever they need them. Your current insurance policy and benefits will not change so AIG Travel Protect will continue to offer 24/7/365 access to a wide range of Security, Medical and Travel Assistance as stated in your insurance policy. 

Since January 2025, AIG has developed partnerships that provide AIG Travel Protect with access to hospital networks globally. These networks offer vetted providers that will deliver high quality care at negotiated rates.

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