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We think ahead to when you need us most

We want you to feel completely taken care of should
the unexpected happen. To this end, we have set up infrastructure, technology and a dedicated team of claims professionals to ensure you get everything you need to recover as quickly as possible.

Our claims promise - delivered

Total amount of claims paid out in Singapore in 2018

Average claim amount

Average number of claims paid every day in Singapore

Average number of days within which travel claims are paid

All information stated above is based on 2018 data.

How to claim

View step-by-step guides on making a claim.

Claims hotlines

6338 6200

24-hour Auto Assist Hotline

6224 3698

Travel claims hotline

6419 3000

Claims enquiries

Resolving disputes

If you have encountered an issue with AIG’s products or services, please call us at 6419 3000 or send us an email enquiry so that we can assist you. For more information, you may wish to refer to the Monetary Authority of Singapore’s Dispute Resolution Guide.